Vacancy Notice Open to Internal and External Candidates (2 position)

Position Title: Senior Medical Assistant
Duty Station: San Salvador, El Salvador
Classification: General Service , G6
Type of Appointment: One Year Fixed Term with possibilities of extension
Estimated Start Date: As soon as possible
Closing Date: March 14, 2023
Reference Code: VN2023/016SV

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


The Senior Medical Assistant oversees the Data Processing/registration teams in the MHD at IOM El Salvador. These teams provide information, relevant to Health Assessment Programs, Applicant processing and other IOM services to the migrants. the incumbent will be responsible for performing routine administrative functions such as switchboard operations, handling inquiries and providing refugee/ assistance as necessary.

Under the overall supervision of the Chief Migration Health Officer and the direct supervision of the Migration Health Processing Officer the successful candidate will be responsible for the carrying out the following duties and responsibilities in relation to the Migration Health Data Processing in San Salvador, El Salvador.

Core Functions / Responsibilities:

•Organize the Medical Data Entry Project Assistants Roster and assign various duties inthe unit as well as actively participate in day-to-day scheduling;
•Develop and keep up-to-date Migration Health and Data Processing Standard OperatingProcedures (SOP’s);
•Supervise and train Medical Data Project Assistants in compliance to the MigrationHealth Unit Medical Data Assistants’ SOPs;
•Assist in analysis of various tools pertaining to migrant flow and satisfaction in MigrationHealth Unit– including active monitoring of scheduling trends.
•Prepare medical forms, laboratory labels, serology code books, chest x-ray labels anddaily scheduling of MHD health assessments.
•Ensure that Pre Embarkation Check reception area is well organized and presentable atall times.
•Provide accurate information and answers to email and/or walk-in queries fromapplicants regarding their schedules and direct as required.
•Assist in improving the integrity of customer care work by proposing key fraud preventionmeasures.
•Receive all completed medical deferrals/furtherance, x-rays and other documents fromMHD, update the reception of the same in the database and forward to the migrationhealth physician for clearance.
•Oversee the completion of medical forms, DNA packages and other medical documentsand ensure they are transmitted to relevant partners, either by electronic means or bycourier services. Verify that correct contacts and physical address are used wheneverdocuments are transmitted by courier services and ensure to inform the receiving partyof the parcel tracking number electronically.
•Updating MHD information on the country MHD Website.
•Prepare and submit monthly statistics on Health Assessments performed by MHD.
•Prepare correspondence to respond to queries in respect to relevant matters of theMigration Health Unit. Files incoming/outgoing letters, reports, memoranda, emails aswell as IOM documents and forms related to IOM medical issues.
•Prepare purchase request forms for procurement of equipment and working materials forMHD.
•Data management follow-up including the creation of queries to retrieve information fromthe database and responding to various follow-up needs;
•Participate in mobile health assessment missions in the Region to provide IT/Databasesupport.
•Provide Database/data processing support to the Region and other MHD locations asneeds arise.
•Suggest improvements to strengthen internal control mechanisms; provide inputs fornew procedures to complement and/or adapt existing instructions in an effort to achievestreamlining efficiencies.
•Perform such other duties as may be assigned.

Required Qualifications and Experience

Education and Experience

•University Degree with at least four years of relevant working experience.
•Secondary School Diploma with at least six years of relevant working experience.
•Experience in managing large dynamic teams, with a customer service, IT oradministrative background;
•Certificate in IT/Data entry is an advantage;
•High computer literacy in Windows and MS Office is mandatory, knowledge of web pagedesign would be an asset.
•In-depth use of MS office applications, data collection and manipulation;
•Knowledge of medical terminology, as well as previous secretarial and archivalexperience, an added advantage; and,
•Previous working experience with NGOs or international organizations is an addedadvantage.


Fluency in Spanish and English (oral and written)

Required Competencies


Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion whereverpossible.
Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards ofconduct.
Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Managerial Competencies- behavioural indicators level 2
Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision. Assists others to realize and develop their potential.
Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
Strategic thinking & vision : works strategically to realize the Organization’s goals and communicates a clear strategic direction.

How to apply


External Candidates that comply with the profile will need to send the Resume and a letter of interest to by March 14, 2023 at the latest, referring to this advertisement. IMPORTANT: Any offer made to the candidates in relation to this vacancy is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.


•The motivation/cover letter should be a maximum of 1pagelong and in English. It should state the position(s) you areapplying for
•The CV should be a maximum of 2 pages long and inEnglish.
•Only the applications that comply with the required profilewill be taken into consideration.
•Those applications received after the due date or the ones that don’tinclude the name of the position, will not be considered.
•This vacancy is open for local staff or international staff with legalpermit to work in the Country.
•The attachment shouldn’t weight over 2 MB.

Posting period: From 28.02.2023 to 14.03.2023