Organizational Setting and Work Relationships
The Senior Private Sector Engagement Officer is the lead focal point at headquarters for marketing and visibility of UNHCR’s global private sector partnerships. S/he will contribute to the strategic goals of PSP through the strategic planning, development and delivery of communications and marketing strategies, assets, tools, resources, and guidance for global partnerships with companies, foundations and high-net worth individuals – to increase brand awareness, trust, engagement, and ultimately accelerate income for UNHCR. This marketing and communication support will enable private sector fundraisers to reach out to new potential prospects; engage new partners; cultivate, grow, and strengthen existing partnerships – to deliver increased resources to UNHCR¿s budget. The incumbent will establish strong working relationships with the PSP network and National Associations and help build their capacity to engage with the private sector, but also work towards the wider organizational goal of UNHCR to increase its supporter base and expand its brand. The incumbent will work in close collaboration with: all the teams in the Private Sector Partnerships Service; Global Communications Service, including News and Media Section, Social Media Section, Crisis Communications; Donor Relations and Resource Mobilization Service; Digital Engagement Section; Brands Unit; Events Unit; and other relevant stakeholders. S/he will also work closely with the Regional Bureaus and Field colleagues to ensure close coordination on private sector communications and engagement.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
– Lead planning and executing top-notched communications and marketing strategies, products and initiatives to a growing number of multi-million global partnerships with companies, foundations and high-net worth individuals.
– Ensure appropriate visibility to global partnerships.
– Provide strategic marketing and communication direction, capacity building and quality technical support to the PPH heads of income streams in headquarters; private sector fundraisers in the regions and in PSP markets.
– Provide support to Regional Bureaus and Field colleagues on private sector visibility requirements, to ensure close coordination on private sector communications and engagement.
– In coordination with account managers, scale up opportunities and corporate partnerships to mobilize Individual Giving funds through private sectors¿ customers, clients and employees; increase the brand equity of UNHCR; sensitize and engage key audiences by using UNHCR¿s communication channels, emergencies¿ appeals, new digital and traditional platforms, and networks provided by private partners.
– Ensure that the communication plans and strategies of global private sector partnerships are aligned with UNHCR¿s advocacy and communication strategies, with the aim of maximizing PSP income and brand exposure, and achieving the objectives of UNHCR¿s Communication Strategy.
– Scale up marketing and communication opportunities to strengthen private sector engagement with emergencies (i.e. emergency fund for PPH).
– In coordination with the Global Communications Service, strengthen and grow UNHCR¿s presence on business media and high-level events (i.e. WEF and UNGA).
– Engage from the start with relevant internal actors (PSP, digital, advocacy, communications, brand, PSP markets and UNHCR¿s engagement pillars, divisions and operations) to ensure a whole of organization approach where possible, feasible and strategic, and to ensure communication strategies with private companies are done with the widest strategic goals in mind.
– Manage communication budgets and ensure clear timelines, ROIs and communication KPIs for each partnership.
– Oversee external vendors/creative agency engagement, build effective and efficient relationships and manage project budgets and deliverables.
– Ensure innovative and creative approaches to ensure UNHCR¿s competitive advantage. Assess viability of new ideas and initiatives as they arise.
– Manage and coordinate a small team, cross-trained in different marketing and communication skills. Oversee contractors who are hired on contract basis.
– Conduct regular media and social media checks to identify any potential reputational risk for UNHCR¿s global partnerships, devise and implement mitigation strategies and advise management of such risks.
– Perform other related duties as required.
Education & Professional Work Experience
Years of Experience / Degree Level
For P4 – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree
Field(s) of Education
Marketing; Communications; Business Administration;
Public Relations; Social Sciences; or other relevant field.
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
– Proven experience in developing, managing and evaluating high-impact marketing and communication strategies, products and tools for private sector audiences.
– Proven experience in delivering strategies and products to support relations with business media, public awareness, advocacy, social media and fundraising goals.
– Demonstrated familiarity with the work of UN and experience in building and managing impactful private sector partnerships on behalf of a UN entity or not-for-profit organization, including financial and non-financial collaboration (inter alia knowledge sharing, in-kind donations, employee giving, campaign development and cause related marketing); or experience managing collaborations or projects with non-profit organizations on behalf of a company, foundation or other philanthropic vehicle.
– Ability to produce high quality written materials tailored to specific audiences/markets.
– Strong interpersonal and negotiation skills.
– Proven ability to think conceptually and critically, and to find, synthesize and interpret large amounts of information.
– Strong result-oriented and service-oriented attitude.
– Willingness to travel frequently
– Thorough knowledge of UNHCR operational arrangements, its relief and protection programmes, the funding needs and priorities.
– Strong grasp of international issues and media landscape.
– Experience and understanding of the role of brand in building audience.
– Proficiency in another relevant UN language.
CL-Strategy Development and Monitoring
(Functional Skills marked with an asterisk* are essential)
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
The candidate should have experience in public relations, communications and marketing. The candidate should ideally have experience in the private sector or working in the fundraising and private sector space.
Required languages (expected Overall ability is at least B2 level):
Occupational Safety and Health Considerations:
Nature of Position:
The Senior Private Sector Engagement Officer is part of the Private Partnerships and Philanthropy Section (PPH) within UNHCR’s Private Sector Partnerships (PSP) Section, based in Copenhagen, where s/he will lead a team of 4-5 people. S/he will be the lead focal for communications, marketing and visibility of UNHCR’s partnerships with corporates, foundations, and high-net worth individuals.
Living and Working Conditions:
Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Planning & organizing, Strategic planning & visions, Teamwork & collaboration
UNHCR Salary Calculator
Add.2 to Bi-annual Compendium 2022 – Part B
This position doesn’t require a functional clearance
How to apply
For a full job description and to apply, interested candidates are requested to visit https://bit.ly/3HVVjDq
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
Closing date of receipt of applications: 16 February 2023 (midnight Geneva time)