Position Title: Reporting and Knowledge Management Officer

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, nine months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 12 April 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates
  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Curaçao; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


At IOM Headquarters, within the Department of Operations and Emergencies (DOE), the Ukrainian Crisis Cell (UCC) manages IOM’s overall response in Ukraine and affected countries in the region.

Under the overall supervision of the Senior Emergency Coordinator and the direct supervision of the Situation Manager and in close coordination with other Divisions’ focal points involved in the response to the Ukraine crisis within DOE; within other Departments; and relevant colleagues within Regional Offices; and within Country Offices; the Reporting and Knowledge Management Officer will be responsible for contributing to the development of, and implementing Knowledge Management (KM) activities, as well as providing technical support for reporting activities (both internal and external), and for the development of mid to longer-term strategies on migrant and refugee integration in countries affected by the crisis.

Core Functions / Responsibilities:

  1. Provide technical inputs to support the development and implementation of the Knowledge Management strategy for the unit, including the setup of a SharePoint Hub for internal use within the organization on the Ukraine Crisis Operations and Implementation.
  2. Coordinate and monitor information-collection activities related to the reporting of IOM’s results in Ukraine and neighboring countries to facilitate the provision of recommendations to the Senior Emergency Coordinator for the improvement in responsiveness and accountability of interventions. This includes providing technical inputs to support the development of standardized reporting tools for all thematic areas and missions involved in the response, updating communication protocols and information-sharing tools/ mechanisms across the response, and in coordinating the provision of direct support to missions.
  3. Participate in and/or provide technical guidance for data collection and analysis (qualitative and quantitative) to facilitate the preparation of reports and feedback.
  4. In close coordination with various programme managers, assist in drafting interim and final project reports for donors and the Regional Office based on programme objectives, work plans, and timelines set by project agreements.
  5. Support internal reporting analysis activities in order to facilitate the creation of internally and externally-facing products on IOM’s Ukraine crisis response and in their review and publication.
  6. Provide technical information and inputs to support strategic planning processes, project development and review, and fundraising efforts.
  7. Monitor HQ processes for project development and implementation (PRIMA) and participate in project systems administration in close coordination with the PRD-DSU team.
  8. Monitor mid- and longer-term funding to the Ukraine crisis, such as EU instruments, with a particular attention on funding streams that address needs and challenges emerging from countries involved in the response. Conduct desk research and draft or compile background information to support the development of new project proposals.
  9. Support resource mobilization efforts by drafting portions of concept notes and proposals.
  10. Participate in interagency coordination working groups on request of the Senior Emergency Coordinator.
  11. Undertake travel duties, as required and in line with prevailing security restrictions, related to project implementation and monitoring, liaison with partners and the Sub-Offices, and the coordination and/or implementation of programme activities.
  12. Perform such other duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree in Development, Political, International Relations, Governance or Social Sciences or a related field from an accredited academic institution with two years of relevant professional experience; or
  • University degree in the above fields with four years of relevant professional experience.


  • Minimum two years (four years for bachelor’s degree holders) of relevant working experience in development planning and policy support preferably in context of migration crisis response;
  • Experience in programme implementation and coordination with experience in complex operating environments preferred;
  • Knowledge or experience of working with the humanitarian inter-agency coordination and cluster systems is desirable;
  • Experience in liaising with governmental authorities, other national/ international institutions and UN, IOM or INGOs; and
  • Experience with Knowledge management systems.


  • Excellent writing skills;
  • Excellent people and communication skills and demonstrated ability to establish and maintain effective relationships with stakeholders and partners;
  • In depth knowledge of the broad range of migration related subject areas dealt with by the Organization;
  • In depth Knowledge of UN and bilateral donor programming; and
  • Knowledge of IOM project development procedures (including PRIMA) and processes.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of either French, Spanish, Ukrainian, Russian, Polish, Slovak, Romanian, or Hungarian is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link.


Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply


IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

Posting period:

From 30.03.2023 to 12.04.2023

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: SVN 2023 87 Reporting and Knowledge Management Officer (P2) Geneva, Switzerland (58048300) Released

Posting: Posting NC58048301 (58048301) Released