Objectives of the Programme and the immediate Strategic Objective

To ensure that effective WHO country presence is established to implement Who country cooperation strategies that are aligned with Member State needs and development agendas, and harmonized with the United Nations country teams.

Organizational context (Describe the individual role of incumbent within the team, focusing on the intricacy and difficulty of working environment)

Under the direct supervision of the Operations Officer, and the overall guidance of the Medical Officer, the incumbent is a team member in the administrative unit. Work is assigned by the supervisor who gives instructions on non-routine matters. Routine tasks are performed independently with some discretion in non-routine matters related to office procedures only.Established procedural and office guidelines are available, but where guidelines are incomplete, limited interpretation may be required to select a course of action on approach to work

Summary of Assigned Duties (Describe what the incumbent has to do to achieve main objectives; include main achievements expected)

Under the direct supervision of the Administrative Officer, the incumbent will perform the following duties:

  1. Receive, screen and process correspondence and requests, and follow upon implementation of all administrative actions, ensuring adherence to deadlines and timely response to correspondence and queries.
  2. Type, ensuring correctness of language as well as format, and in accordance with WHO Style Guide, correspondence, reports, documents and presentations upon written/verbal instructions, and independently compose correspondence of purely routine administrative nature.
  3. Make necessary arrangements regarding duty travel of staff in the unit, submit travel requests (TRs) in the Global Management System (GSM), arrange for flight and hotel reservations and deal with other related matters.
  4. Type documents and presentations for preparation of meeting, workshops, training courses, etc., send invitation letters to participants, photocopy documents and prepare files; follow up with logistics units regarding arrangements. Provide secretarial support during meetings.
  5. Screen and receive visitors and telephone calls, make appointments, answer queries of and/or redirect visitors and callers. Update and maintain records and reference files.
  6. Submit different administrative transactions in GSM, including procurement of goods and services, and follow up with concerned parties for the receipt of deliverables and finalization of payments.
  7. Replace other assistants within the department, as required.

Recruitment Requirements:

Education ( Qualifications)

Essential: Completion of secondary education supplemented by secretarial/administrative training.

Desirable: University degree in business administration, social sciences or related field is an asset.


Essential: At least three years of relevant secretarial/ administrative experience.

Desirable: Relevant experience in the UN system.


  1. Producing Results
  2. Fostering integration and team work
  3. Communicating in a credible and effective way
  4. Ensure effective use of resources.
  5. Setting an example.

Functional Skills and Knowledge:**

  • Very good time management and organizational skills.
  • Demonstrated knowledge of banking regulations and local laws.
  • Proven analytical skills.

Knowledge of the organization’s policies and regulations in general, and in particular, regarding project activities and financial procedures is an asset.

Languages: Very good knowledge of English and the local language. French or Arabic is an asset.

How to apply

Your application should be sent to the below email address, please indicate the title of the position you have applied in the email subject by close of business Sunday 25 April 2023. It should include a cover letter & a detailed CV (as one document in PDF format) with your contact details.