Closing date: Sunday, 19 March 2023

Job Identification : 9099

Locations : Harare, Zimbabwe

Posting Date : 03/10/2023, 10:52 AM

Apply Before : 03/19/2023, 03:59 AM

Job Schedule : Full time

Agency : UNDP

Grade : NPSA-10

Vacancy Type : National Personnel Service Agreement

Practice Area : Health

Bureau : Regional Bureau for Africa

Contract Duration : 1 Year

Other Criteria : Doctorate (MD) – 7 year(s) experience

Required Languages : English, Shona and/or Ndebele

Vacancy Timeline

1 Week

Mobility required/no mobility

no mobility required

Job Description


UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

The UN Clinic was established to provide competent primary health care services in Zimbabwe for UN personnel and their eligible dependents. The clinic is mandated with the provision of workplace occupational health care management systems and structures, to ensure a robust response mechanism to staff and dependents health challenges. Whilst curative care is equally important, special emphasis has always been on promotive and preventive health care management services.

The UN family in Zimbabwe has not been spared by the COVID-19 pandemic and this saw the need to enhance the capacity of the UN Clinic staff. During the peak of the COVID-19 pandemic , extra staff was hired for the UN Clinic on a temporary basis to augment the existing medical staff to strengthen the fight against the pandemic. This staff structure was partly maintained as a measure of preparedness against future waves of COVID-19, other pandemics and leverage the effects of the deterioration of the health delivery system in the country.. The economical situation in the country has also seen alarming exodus of health care personnel including doctors, nurses, laboratory scientists, nurses’ aides etc. This situation makes our roster ineffective with difficulties to get the selected health personnel when needed. The additional staff will be required to start as soon as possible and continue for the period covering 12 months. This is to ensure that adequate care is given as and when needed to UN Staff and dependents.

Duties and Responsibilities

Provision of comprehensive primary health care with 24/7 emergency coverage and coordination for medical evacuation: Primary Health Care Services

  •  Primary clinical care to UN Common System personnel;
  •  Provide primary health care and emergency services in response to accidents occurring at the duty station for up to the approved number of personnel and their eligible dependents, with approved and established capacity for ambulatory patients per day;
  •  Conduct periodical medical examinations when needed and arrange for any necessary investigations;
  •  Perform minor surgical procedures under local anesthesia, e.g., sterilization and suture of wounds, excision of lumps;
  •  Perform emergency resuscitation procedures such as maintenance of airway and breathing, control of haemorrhage, and treatment of shock;
  •  Triage, stabilize, and evacuate a casualty to the next level of medical care;
  •  Maintain sufficient holding capacity for stabilization and support pending referral to higher-level care;
  •  Administer routine vaccinations and other disease prophylaxis measures required as per WHO advice for a respective country;
  •  Perform basic diagnostic and laboratory tests;
  •  Provide consultation and treatment for acute medical conditions for walk-in patients;
  •  Continue management or assist in the follow-up of previously diagnosed chronic medical conditions for which treatment has already been started;
  •  Provide necessary diagnostic tests required by clinical conditions, either onsite or through local referrals;
  •  Facilitate staff access to local medical facilities and ensure follow-up;
  •  Support and facilitate specialist consultations by telehealth measures;
  •  Provide early detection in mental health cases and arrange referral to appropriate specialists to facilitate proper treatment and follow up support.

Occupational Health Services:

  •  Oversee implementation of preventive medical measures for the contingents and personnel under their care;
  •  Promote health of the staff, ensuring medical compatibility with job Requirements;
  •  Provide travel medical services for staff on official travel, incorporating destination-specific health advice, immunization, prophylactic medications, and travel medical kits;
  •  Advise staff members regarding all medical and health issues related to their work;
  •  Assess and respond to staff concerns regarding health and ergonomic aspects of their workplaces and other matters related to work environment;
  •  Contribute to induction and other health-related training, i.e., first aid training, CPR, etc;
  •  Provide continuous support and assist in fully implementing activities and programmes related to the UN HIV/AIDS personnel policy.

Advisory Services to the Management of all UN Agencies:

  •  Evaluate, recommend, and arrange for medical evacuation to the recognized regional medical evacuation centers in line with the policies and authority of the staff member’s or personnel’s respective organization and in collaboration with the organization’s medical service; approve such an evacuation;
  •  Advise about sick leave issues and coordinate sick leave case management with staff, supervisors, counsellors, and the respective organizations’ Medical Services;
  •  Advise about and assist in reasonable work accommodation for a person who is not able to carry out his/her regular duties on a full-time basis for a specific period;
  •  Provide medical advice for disability cases, special dependency, work related illness, or injury and education benefits (e.g. special education grant);
  •  Verify appropriateness, reasonableness, and customary value of medical bills as needed.

Organize and implement health promotion activities

  •  Organize periodic orientation sessions with all staff on the services provided by the UN Clinic;
  •  Conduct preventive health and health promotion programmes, i.e., blood pressure monitoring, screening of diabetes, screening for alcohol/substance abuse and smoking cessation;
  •  Contribute to pandemic preparedness planning and implementation, for the UN population, when and where required in conjunction with WHO.

Other Services:

  •  Produce and keep current a one-page flyer stating the mission and services provided, including contact information and hours of service;
  •  Supply, replenish, and update all medical kits in all duty stations within the country, including medical kits for UN official vehicles;
  •  Systematically access and liaise with local medical facilities; establish a referral list and keep it current.

Institutional Arrangement

Under the guidance and supervision of the UN Clinic Health Manager, the Doctor provides primary clinical care and occupational health services to all locally and internationally recruited personnel of the UN Common System and their eligible dependents in Zimbabwe.


Core Competencies

  •  Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact;
  •  Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems;
  •  Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences;
  •  Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands;
  •  Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results;
  •  Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration;
  •  Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity.

Functional/Technical competencies

Business Direction & Strategy: Strategic Thinking

  •  Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities; linking the vision to reality on the ground, and creating tangible solutions.
  •  Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP.

Business Direction & Strategy

  •  Effective Decision Making: Ability to take decisions in a timely and efficient manner in line with one’s authority, area of expertise and resources.

Business Development

  •  Knowledge Generation: Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.

2030 Agenda: People

  •  Health: Access to Treatment

Business Management: Customer Satisfaction/Client Management

  •  Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
  •  Provide inputs to the development of customer service strategy.
  •  Look for ways to add value beyond clients’ immediate requests.
  •  Ability to anticipate client’s upcoming needs and concerns.


  •  UN policy knowledge-ethics: Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.

2030 Agenda: People

  •  Health: Health emergencies

Required Skills and Experience


  •  Doctorate in Medicine (MD) or equivalent qualification;
  •  Current registration without restrictions to practice medicine in Zimbabwe or another UN member state is required;
  •  Post graduate training in one of the clinical medical specialties (Note – formal post-graduate training in Occupational Health, Tropical Medicine, General Practice or Primary Care would be regarded as a medical specialty).
  •  MD (or equivalent) degree along with qualifying experience may be accepted in lieu of post graduate training.


  •  A minimum of seven years of progressively responsible clinical management experience in one of the relevant areas of medicine.

Required skills:

  •  Experience in provision of comprehensive primary health care services and emergencies coverage;
  •  Knowledge in promoting health of the staff and ensuring medical compatibility with job requirements;
  •  Experience in evaluating, recommending, and arranging for medical evacuation to recognized regional medical evacuation centers in line with the policies and authority of the staff member’s or personnel’s respective organization and in collaboration with the organization’s medical service;
  •  Knowledge in conducting preventive health and health promotion programmes, i.e., blood pressure monitoring, screening of diabetes, screening for alcohol/substance abuse and smoking cessation.

Desired additional skills:

  •  Demonstrated experience working with people of different national and cultural backgrounds;
  •  Knowledge of and experience in clinical, occupational and tropical/travel medicine;
  •  Formal training in CPR and, preferably in BCLS and ACLS or equivalent emergency medical care;
  •  Trauma management (fracture immobilization, wound and burns management, infection control, analgesia);
  •  Previous work experience in the UN/NGO environment is an asset;
  •  Additional training in Pre-Hospital Trauma Life support (PHTLS), ACLS, BLS, ATLS is an advantage.


  •  Fluency in oral and written English is required.
  •  Fluency in Shona and/or Ndebele is required.

Professional Certificates:

  •  Additional training in Pre Hospital Trauma Life support (PHTLS), ACLS, BLS, ATLS is desirable.


Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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