International consultant

Information Management

( 2302461 )

Contractual Arrangement : External consultant

Contract Duration (Years, Months, Days) : 11 Months

Job Posting: Mar 23, 2023, 5:48:34 AM

Purpose of consultancy

In the context of the WHO Health Emergencies Incident Management System (IMS) at the Cox’s Bazar level, the incumbent will work with WHO, and other key stakeholders to support the implementation of a standardized approach to the Health Cluster / Health Emergency Response Information Management activities in Cox’s Bazar Rohingya response as well as the wider district based on the need. The IMO will support response in multiple emergencies including the refugee emergency overall, as well as outbreaks of communicable disease (COVID-19 and cholera) and environmental hazards, including cyclones and monsoon rains and flooding. The consultant, under the over-all supervision of the Head of Sub-office (HoSo), and the technical supervision of the Health Sector Coordinator, will support information management across the board, which includes GIS support for map development, supporting the health sector coordinator in communicating with the partners, JRP 2020 planning, monitoring and reporting on key health sector indicators and offering support and advice on health information management to the sector and production of information products, among other responsibilities. Furthermore, the IMO will directly support and give guidance in the management of the WSO Information Management Unit with the aim to standardize WHO data management across WHO programs in Cox’s Bazar.


August 2022 marked five years after the massive influx of Rohingya refugees, making the response a protracted emergency according to the WHO Emergency Response Framework. By October 2022, there are more than 940,000 refugees. About 97% of the refugees are living across 33 camps in Cox’s Bazar where the WHO/Health Sector is directly responsible for the coordination of the health response, the rest of the refugees are in Bashan char island where UNHCR is directly responsible for the health and nutrition sector coordination and collaborating with WHO for technical support. The IMO will guide and provide technical expertise for the national colleagues from WHO and over 70 health partners in the collection, data analysis and management and WHO Information Unit and the health sector products based on standardized indicators.

Summary of assigned duties:

Under the overall supervision of the Head of Sub-office (HoSO) and direct supervision of the Health Sector Coordinator in WHO Cox’s Bazar emergency sub-office, the international consultant shall be responsible for undertaking the following responsibilities. Note that during deployment, duties may be modified, based upon the technical needs of the Programme:

  •  Support the timely and high-quality collection, analysis, production and dissemination of data/information. This includes response specific information (who, what, where how many, how quickly, current status), internal and external situation reports (SitReps), bulletins, rapid needs assessments, health risk assessments, and the Public Health Situation Analysis; and health inputs into multisectoral needs assessments (MSNA), and joint response plans (SRP).
  •  Contribute information to the drafting of all relevant planning documents including joint response plan, project proposals, appeals, reports, dashboards, etc.
  •  Aggregate and maintain response information from WHO and partners including contact lists, performance monitoring, health indicator data, health situation data, health response data, health facility database.
  •  Support in achieving PHIS Standards through the integration of existing IM capacity available into a cohesive “Integrated Information Management Unit” (IIMU).
  •  Perform basic geographic analysis for maps and other reports (such as dashboards, SitReps, etc.).
  •  Streamline data collection mechanisms within WSO and the Health Sector and undertake inter-agency/sector initiatives, particularly with the Inter-Sector Coordination Group (ISCG), related to information management, seeking to improve information sharing between institutions, to strengthen access to information from other organizations and sectors, and to contribute to inter-sectoral dashboards and reports
  •  Design surveys if/where needed, such as mortality and vaccination coverage surveys, in coordination with relevant WHO colleagues
  •  Provide ongoing technical guidance and training, to the team members and partners involved in the planning and data/information management process; on data gathering and analysis, quality assurance, performance monitoring, information dissemination and management.
  •  Provide local information management colleagues with Information Management technical skills (Data management, visualization, mapping etc.) depending on the needs challenges, including capacity building on the Public Health information Management Toolkit.
  •  Prepare and report updates from camps, including quarterly monitoring, compile weekly COVID-19 update, bi-weekly inputs to WHO Sitrep, quarterly health sector bulletin, quarterly monitoring results, to be shared with the partners
  •  Liaise with field coordinators/camp health focal points/WHO emergency preparedness team for emergency preparedness documents preparation (on IDPs, COVID-19, Cholera, emergency supplies etc.), collection of response data due to emergencies (fires, floods, relocations etc.).
  •  Undertake field mission activities in targeted areas to support Health Sector and Public Health Information Systems (PHIS) in the assessment of priorities/needs, and implementation of joint response plan
  •  Perform any other related duties, as required by the functional supervisor.
  •  Submit assignment, performance evaluation reports and Financial Report at the end of assignment as administratively required.


Deliverable 1: Information products delivered of sufficient quality, in timely manner (sitreps, bulletins, maps, visualizations, dashboard, PHSA) in line with PHIS.

Deliverable 2: Planning, including Joint Response Plan, and Health Sector Strategic Plan, completed within agreed timeframe and reported against in line with Health Cluster standards.

Deliverable 3: Data collection (4Ws, facility database, quarterly monitoring, DHIS-2, EWARS), analysis and visualization process reviewed and strengthened.

Deliverable 4: Assessments, including multi-sector needs assessment and ad hoc assessments, completed, in line with WHO and the Health Cluster standards.

Deliverable 5: To establish a functional WSO Information Management Unit

Educational Qualifications:

  •  Essential: Advance University Degree in Information Technology, Computer Science, Natural Science or another field from an accredited/recognized institute.

Desirable: Certificate or equivalent professional training, self-study or work experience in information management in health, epidemiology or related fields.


Essential: 5 to 10 years of working experience in information management preferably with international or national organizations.

Desirable: Previous experience of working in emergency situations for WHO.


Working knowledge of use of Microsoft application tools, Power-BI and other visualization tools, and WHO writing skills

Languages required:

Excellent command of English

Computer Literacy:

ArcGIS, Epi Info/SPSS, Power-BI/Data Studio, Microsoft application tools, others


On site: Cox’s Bazar, Bangladesh


Local travel within the Cox’s Bazar district/interaction with partners and beneficiaries as needed.

Remuneration and budget (travel costs are excluded):

  •  Pay band level: Band Level B; Monthly remuneration between USD 7,000 to USD 9,980
  •  Living allowance: Per diem will be paid as per WHO rules applicable to international consultant for travel.
  •  Expected duration of contract: 11 Months

Additional Information:

  •  This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  •  Only candidates under serious consideration will be contacted.
  •  A written test may be used as a form of screening.
  •  If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/ diploma(s)/certificate(s) in English required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
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  •  Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
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