To ensure that effective WHO country presence is established to implement WHO country cooperation strategies that are aligned with Member State’s health and development agendas, and harmonized with the United Nations country teams.


The incumbent will perform the following duties:

1. Type post descriptions and forms required for establishment of new positions, update organization charts, initiate related position actions in GSM and liaise with HR Unit and the Global Service Center finalization of newly established positions and recruitment of professional staff.

2. Administer the recruitment of staff and non staff, publish vacancy announcements, screen applicants, and finalize necessary arrangements for tests/interviews, conduct reference checks and initiate necessary appointment actions, finalize contractual arrangements for Special Service Agreements (SSAs), Consultants and Agreements for performance of work (APWs) through the procurement module.

3. Monitor expiration of all types of staff and non staff contracts; initiate extensions, separations and other staffing actions in GSM; attach necessary documents, check availability of funds, and follow up with different stakeholders timely finalization of actions.

4. Administer the attendance system and GSM absence dashboard, update and maintain leave records for staff and non-staff (LICA holders, consultants, etc.), including:

  • verifying leaves claimed in GSM against the records of the Time and Attendance system, alert staff in case of any discrepancy and inform supervisors of excess leaves/absence;
  • submitting leave requests on behalf of absent staff members, and following up with staff to ensure confirmation of leaves in GSM;
  • responding to staff queries related to leave system and coordinating with Global Service Centre (GSC) and Human Resources (HR) to solve any related issues.

5. Follow up with concerned units/stakeholders on necessary arrangements regarding, travel, visas, residency permits, security clearances, travel authorizations, UN ID’s, hotel bookings for staff and non-staff.

6. Update and maintain HR confidential files (electronic and hard copies), including performance appraisal records, ensure confidentiality, and provide related statistical information and reports as and when necessary, follow up with staff and non-staff the timely submission of Performance Management reports.

7. Liaise with Staff Development and Learning unit the induction and training of staff and non staff at country office and sub-offices and ensure its timely completion.

Brief staff and non staff on HR related rules/procedures and the use of GSM staff service module.

8. Perform any other related duties as required, and replace other administrative staff.



Essential: Completion of secondary education supplemented by administrative training.

Desirable: University degree in business administration, social sciences or related field is an asset.


Essential: At least five years’ progressive experience in the area of administration, including experience in HR management.

Desirable: Relevant experience in the UN system.


– Demonstrated knowledge and application of human resources management policies and procedures.

– Very good time management and stress management skills.

– Very good analytical skills.

– Good knowledge of WHO/UN procedures and HR practices as applicable to the administrative level an asset.

WHO Competencies

WHO global Competencies model at http://www.who.int/employment/WHO_competencies_EN.pdf?ua=1


Respecting and promoting individual and cultural differences


Setting an example

Use of Language Skills

Essential: Expert knowledge of English.

How to apply

Your application should be sent to the below email address, please indicate the title of the position you have applied in the email subject by close of business Wednesday 15 March 2023. It should include a cover letter & a detailed CV (as one document in PDF format) with your contact details.


Only shortlisted candidates will be contacted.

Qualified Female candidates are highly encouraged to apply.