Chief National Partnerships Liaison Officer, P5, Geneva At UN High Commissioner for Refugees

Organizational Setting and Work Relationships

The Chief National Partnerships Liaison Officer works in the Private Sector and Partnership Service in Geneva. The incumbent will have supervisory responsibility and will report to the Head of Service, PSP, based in Copenhagen. S/he will work closely with the Director of DER, PSP Head of Service, PSP Chiefs of Sections, PSP Regional Managers, Representatives in NP countries, Regional Bureaus and NPs.

The primary focus will be to improve and build the relationships between National Partners and UNHCR Representatives, and External Pillar engagement at the Bureaux, DER at HQ level and HQ PSP management in Copenhagen, and other key stakeholders. In addition, the incumbent will work closely with PSP Chiefs in each region to respond to and follow up on challenging situations between Representatives/Country Offices and National Partners, proactively intervening to encourage dialogue and find solutions.

The incumbent will be required to organise Partnership Council meetings, working closely with the PSP Head of Service and the National Partner Co-Chair of the Partnership Council. In addition, organize with the involvement of the UNHCR Senior Management recurrent meetings for the Representatives of National Partner countries and also a joint meeting between National Partners and Representatives in countries with a National Partner annually, enabling a smooth working relationship between these senior stakeholders.

Finally, the incumbent will be expected to lead on managing governance related matters, and legal contractual arrangements between National Partners and UNHCR.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

– Strengthen positive relationships between National Partners and UNHCR at country, regional and HQ level, working closely with PSP Chiefs in each region on fundraising activities and working across UNHCR to coordinate non fundraising activities.

– Lead on managing governance and legal arrangements between National Partners and UNHCR.

– Champion the voice of National Partners within UNHCR and the voice of Representatives/UNHCR Country Offices within National Partners to continue to build a mindset of understanding and collaboration.

– Ensure effective collaboration between National Partners and UNHCR at country and HQ level, ensuring that National Partners are involved with key stakeholders in relevant strategic discussions at HQ and regional level.

– Support National Partners by providing induction to UNHCR for new Board members, supporting board missions to UNHCR operations, attending National Partner board meetings on request etc.

– Support Representatives in National Partner countries by offering induction and briefings as relevant.

– Organise Partnership Council meetings twice a year working closely with the PSP Head of Service and the National Partner Co-Chair of the Partnership Council.

– Organise a meeting once a year for the Representatives of National Partner countries and also a joint meeting between National Partners and Representatives in countries with a National Partner.

– Take forward the `collaboration¿ project to turn the recommendations into positive actions to drive improved collaboration, including sharing existing and developing new tools to enable good practice and managing an accessible SharePoint space.

– Coordinate UNHCR communications with National Partner CEOs and Representatives so that all parties receive consistent, timely information on relevant topics.

– Work closely with PSP Chiefs in each region to respond to and follow up challenging situations between Representatives/Country Offices and National Partners, proactively intervening to encourage dialogue and find solutions.

– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For P5 – 12 years relevant experience with Undergraduate degree; or 11 years relevant experience with Graduate degree; or 10 years relevant experience with Doctorate degree

Field(s) of Education

Communications; International Affairs; Human Rights;

International Relations Education preferred/considered relevant, or other relevant field.

(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

Not specified

Relevant Job Experience

Essential

Knowledge of humanitarian assistance, UN environment and National Partners model.

Understanding of the complexities of working with an international organization.

Capacity to manage and engage multiple types of stakeholders.

Aptitude for formal and informal networking.

Capacity to develop plans involving different stakeholders and to promote collaboration.

Capacity to anticipate, mediate and resolve conflict situations

Building trust with internal and external partners.

Desirable

Field experience in UNHCR.

Extensive UNHCR experience, including familiarity with UNHCR management / decision making processes.

Extensive working experience in NGO context(s).

Functional Skills

CO-Strategic Communication

CO-Public Speaking

PS-Navigating the regional/local fundraising landscape

PS-Private sector fundraising and partnerships

PS-Reporting for private sector fundraising and partnerships

PS-Fundraising events organisation and coordination

ER-Stakeholder engagement

MG-Stakeholder Management

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

– Experience in liaising with national/international organizations is an advantage;

– Private sector partnership knowledge desirable;

– Another UN language desirable.

Required languages (expected Overall ability is at least B2 level):

,

Desired languages

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

The Chief National Partnerships Liaison Officer works in the Private Sector and Partnership Service in Geneva. The incumbent will have supervisory responsibility and will report to the Head of Service, PSP, based in Copenhagen. S/he will work closely with the Director of DER, PSP Head of Service, PSP Chiefs of Sections, PSP Regional Managers, Representatives in NP countries, Regional Bureaus and NPs.

The primary focus will be to improve and build the relationships between National Partners and UNHCR Representatives, and External Pillar engagement at the Bureaux, DER at HQ level and HQ PSP management in Copenhagen, and other key stakeholders. In addition, the incumbent will work closely with PSP Chiefs in each region to respond to and follow up on challenging situations between Representatives/Country Offices and National Partners, proactively intervening to encourage dialogue and find solutions.

The incumbent will be required to organise Partnership Council meetings, working closely with the PSP Head of Service and the National Partner Co-Chair of the Partnership Council. In addition, organize with the involvement of the UNHCR Senior Management recurrent meetings for the Representatives of National Partner countries and also a joint meeting between National Partners and Representatives in countries with a National Partner annually, enabling a smooth working relationship between these senior stakeholders.

Finally, the incumbent will be expected to lead on managing governance related matters, and legal contractual arrangements between National Partners and UNHCR.

Living and Working Conditions:

Additional Qualifications

Skills

Education

BA: Communication (Required), BA: Human Rights (Required), BA: International Affairs (Required), BA: International Relations (Required)

Certifications

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Stakeholder management, Strategic planning & visions, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Add.2 to Bi-annual Compendium 2022 – Part B

Functional clearance

This position doesn’t require a functional clearance