Representative – Strategic Planning and Management, P5, Tegucigalpa At UN High Commissioner for Refugees

Organizational Setting and Work Relationships

As the High Commissioner’s senior representative in the country, the Representative provides managerial leadership and oversight to ensure UNHCR’s effective performance in the country of her/his assignment. The incumbent usually manages a budget of less than USD 6 millions. Reporting to the Director of the Bureau, the Representative is responsible and accountable for translating organizational and Bureau-wide objectives and policies into effective programmes. Through a continuous process of situational analysis, the Representative works with his/her team to identify strategic objectives and develop coherent, consistent and effective responses to the challenges faced. He/she is responsible for ensuring the adequate provision of technical support and guidance to the office to enable them to fulfil their accountabilities, including those outlined in the Terms of Reference of UNHCR offices as well as the Age, Gender and Diversity Accountability Framework. UNHCR is well integrated into the UN Resident Coordinator System. The Representative works to ensure that UNHCR is widely perceived as an effective and trusted partner. S/he is responsible for creating effective networks, relationships, partnerships, and synergies with governments, NGOs, relevant regional political and other fora, civil society, persons of concern and other key strategic partners and actors. He/she lends visibility to important strategic issues, promotes concerted action and the commitment of sufficient resources and expertise to address important matters of concern to UNHCR. In a complex and demanding political and operational environment, the Representative strives to build a dynamic and sufficiently capacitated team. S/he devolves appropriate authorities, facilitates the sharing of expertise and best practice and creates a climate of collaboration, which aims to empower and motivate colleagues to approach challenges with insight and innovation and to work toward achieving measurable and effective results. The Representative is responsible to ensure a vibrant Multi-Functional Team approach is established and employed at different stages of the operations management cycle, including in programme monitoring, and engaging the participation of relevant functions within the operation. S/he has a responsibility to inform the Bureau and other relevant parties at Headquarters of key political and operational developments in a timely manner. The comports and actions of the Representative must always reflect the core values and principles embodied in UNHCR¿s mandate. A failure on the part of the Representative to adhere to these standards would have negative implications for UNHCR’s credibility, operations and, ultimately, the protection and well-being of persons of concern to the Office. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

Strategic Direction

– Stay abreast of the challenges posed by the local political context.

– Manage a consultative process within the country operations and with external partners.

– Develop and implement a comprehensive communications strategy that generates political and financial support for UNHCR¿s operations. Mobilize financial support for UNHCR corporate priorities as well for country specific projects. Operations

– Implement a results-oriented approach, engaging a robust Multi-Functional Team, for assessing, designing, delivering and monitoring the country operation.

– Ensure that the protection strategy is fully integrated into the country operations plan and that necessary resources are allocated to it.

– Ensure the country operation¿s adherence to UNHCR¿s policy on Age, Gender and Diversity Mainstreaming (AGDM).

– Ensure the country operation plans are consistent with the regional and global strategic priorities; manage a participatory process, with stakeholders, to apply UNHCR¿s standards and indicators in assessing and measuring the performance of the country operations.

– Promote accession to the Convention and Protocol, and ensure the application of protection standards in the treatment of persons of concern especially women and children.

– Ensure persons of concern, especially women and children, have access to relevant information; ensure that cases of sexual violence and abuse against girls and boys are reported and dealt with expeditiously.

– Ensure the engagement of UNHCR in the UNCT, UN common programming, planning and funding activities and to actively contribute in the establishment of the CCA/UNDAF and the consequent joint implementation activities.

– Participate in the Cluster approach, ensure UNHCR¿s Cluster Lead role and implement other IASC and inter-agency/UN policies.

– Ensure that risks to the operation¿s objectives are regularly assessed, priority risks are identified and risk treatments for the priority risks form an integral part of the operations plans. Resource Management

– Ensure that staff and financial resources are commensurate with operational objectives.

– Ensure effective and efficient management of resources within the rules and procedures of UNHCR.

– Establish and manage local administrative mechanisms such as a Local Contracts (or Purchasing) Committee, Local Asset Management Board and APPC.

– Ensure local compliance with UNHCR¿s human resources (HR) policies including on gender, disabilities, diversity, ethics and HIV/AIDS.

– Manage a process of recruitment, assignment and reassignment of local staff for the country operation, in accordance UN/UNHCR rules and procedures.

– Where necessary, identify the most appropriate affiliate workforce and optimize its use.

– In coordination with the Global Learning Centre, ensure that the learning needs of UNHCR¿s workforce in the country are identified, assessed and addressed.

– Exercise effective managerial oversight, direction, guidance and support and conduct regular performance appraisals and coaching. Security

– In close collaboration with the Designated Official (DO), UNDSS and UN country team/Security Management Team (SMT), gather and analyse information on the local security situation and play an active role in the inter-agency security and contingency planning processes.

– Ensure that appropriate security measures are in place to protect staff, and that the country operation complies with UN MOSS/MORSS staff security rules, guidelines and procedures

– Represent UNHCR in the UNCT/Humanitarian Country Team and other inter-agency fora.

– Decide on the country strategy and priorities, country operations plans, and approve the country operation¿s protection strategy.

– Enforce local compliance with UNHCR¿s global protection, programme, finance and human resources and security policies and standards.

– Negotiate and sign local agreements with implementing and operational partners.

– Authorize payments as per the organization¿s Delegation of Authority Plan (DOAP) and in accordance with UN/UNHCR rules and procedures.

– Modify operational projects and reallocate funds, within the approved budgets and in respect of donor earmarking.

– Perform other related duties as required.Strategic Direction

– Stay abreast of the challenges posed by the local political context. – Manage a consultative process within the country operations and with external partners.

– Develop and implement a comprehensive communications strategy that generates political and financial support for UNHCR¿s operations. Mobilize financial support for UNHCR corporate priorities as well for country specific projects. Operations

– Implement a results-oriented approach, engaging a robust Multi-Functional Team, for assessing, designing, delivering and monitoring the country operation.

– Ensure that the protection strategy is fully integrated into the country operations plan and that necessary resources are allocated to it.

– Ensure the country operation¿s adherence to UNHCR¿s policy on Age, Gender and Diversity Mainstreaming (AGDM). – Ensure the country operation plans are consistent with the regional and global strategic priorities; manage a participatory process, with stakeholders, to apply UNHCR¿s standards and indicators in assessing and measuring the performance of the country operations.

– Promote accession to the Convention and Protocol, and ensure the application of protection standards in the treatment of persons of concern especially women and children.

– Ensure persons of concern, especially women and children, have access to relevant information; ensure that cases of sexual violence and abuse against girls and boys are reported and dealt with expeditiously.

– Ensure the engagement of UNHCR in the UNCT, UN common programming, planning and funding activities and to actively contribute in the establishment of the CCA/UNDAF and the consequent joint implementation activities.

– Participate in the Cluster approach, ensure UNHCR¿s Cluster Lead role and implement other IASC and inter-agency/UN policies.

– Ensure that risks to the operation¿s objectives are regularly assessed, priority risks are identified and risk treatments for the priority risks form an integral part of the operations plans. Resource Management

– Ensure that staff and financial resources are commensurate with operational objectives.

– Ensure effective and efficient management of resources within the rules and procedures of UNHCR. – Establish and manage local administrative mechanisms such as a Local Contracts (or Purchasing) Committee, Local Asset Management Board and APPC.

– Ensure local compliance with UNHCR¿s human resources (HR) policies including on gender, disabilities, diversity, ethics and HIV/AIDS.

– Manage a process of recruitment, assignment and reassignment of local staff for the country operation, in accordance UN/UNHCR rules and procedures.

– Where necessary, identify the most appropriate affiliate workforce and optimize its use. – In coordination with the Global Learning Centre, ensure that the learning needs of UNHCR¿s workforce in the country are identified, assessed and addressed. – Exercise effective managerial oversight, direction, guidance and support and conduct regular performance appraisals and coaching. Security

– In close collaboration with the Designated Official (DO), UNDSS and UN country team/Security Management Team (SMT), gather and analyse information on the local security situation and play an active role in the inter-agency security and contingency planning processes.

– Ensure that appropriate security measures are in place to protect staff, and that the country operation complies with UN MOSS/MORSS staff security rules, guidelines and procedures

– Represent UNHCR in the UNCT/Humanitarian Country Team and other inter-agency fora.

– Decide on the country strategy and priorities, country operations plans, and approve the country operation¿s protection strategy.

– Enforce local compliance with UNHCR¿s global protection, programme, finance and human resources and security policies and standards.

– Negotiate and sign local agreements with implementing and operational partners.

– Authorize payments as per the organization¿s Delegation of Authority Plan (DOAP) and in accordance with UN/UNHCR rules and procedures.

– Modify operational projects and reallocate funds, within the approved budgets and in respect of donor earmarking.

– Perform other related duties as required.

Minimum Qualifications Education & Professional Work Experience

Years of Experience / Degree Level For P5 – 12 years relevant experience with Undergraduate degree; or 11 years relevant experience with Graduate degree; or 10 years relevant experience with Doctorate degree Field(s) of Education Business Administration; International Relations; Law; Political Science; Social Science; Human Resources Management; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses HCR Learning Prog; HCR Managing Operatns Lrng Prg; HCR Protection Learning Prg; (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

– Senior positions in a large governmental or international agency. Extensive knowledge of UNHCR operations and services. – A high level of skill in management of broad programmes, political decision making and negotiating, as well as demonstrated tolerance to frequently changing and highly charged situations. – Ability to lead strategic planning, change processes, results-based management and reporting.

– Ability to lead formulation, oversight of implementation, monitoring and evaluation of operations. – Ability to manage for results: translates strategic aims into achievable plans, with established priorities, monitors them, making periodic adjustments as required.

– Ability to effectively represent UNHCR at the senior level in internal and external meetings and to build strong relationships with clients. Desirable – Knowledge of geo-political realities and their socio-cultural implications.

Functional Skills

*IT-Computer Literacy *PG-Programme Management (programme cycles and reporting standards) *PG-Results-Based Management *MG-Field Operations Management *UN-UN/UNHCR Inter-agency Policies, Standards, Programmes, and Partnerships *UN-UN/UNHCR Mandate and Global Strategic Priorities *MG-Political Decision Making *MG-Change Management *MG-Country/Regional Office Representation *MG-Client Relationship Management UN-Analysis of geo-political realities and their socio-cultural implications (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

∙ Extensive knowledge of UNHCR protection mandate and humanitarian operations.
– Demonstrated experience in operations with IDPs.
– Experience and ability to engage with senior government officials and broad range of stakeholders – including line ministries, local authorities, civil society organisations, private sector, donors, media. –
– Strong diplomatic skills and political awareness.
∙ Excellent leadership and coordination skills to navigate in a complex inter-agency contexts
∙ ∙ Ability to communicate with media and represent UNHCR in the public sphere, including inter-governmental fora and national / international events.
∙ Ability to come up with innovative and creative solutions with demonstrated flexibility, creativity and adaptability to frequently changing and highly charged situations.
∙ Excellent written and oral command of Spanish

Required languages (expected Overall ability is at least B2 level):

Spanish

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Desired languages

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Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

https://wwwnc.cdc.gov/travel

Nature of Position:

The Americas region hosts more than 18.4 million refugees, asylum-seekers, displaced and stateless people, representing some 20 per cent of persons of concern to UNHCR worldwide. The number of people displaced in El Salvador, Guatemala and Honduras increased in 2021, and is expected to rise further in 2022. Close to 600,000 asylum-seekers and refugees from these countries have been uprooted abroad. Additionally, around 320,000 people are reportedly internally displaced in Honduras and El Salvador. Against the above, Honduras remains characterized by a situation of protracted internal displacement caused mainly by organized crime. Although the main cause of displacement is violence, both social conflict, inequality and economic harship and polarization in the country are causing forced displacement beyond organized crime. The context is characterized by institutional fragility, a huge risk of natural disasters, a government with limited resources and a population with high needs. Even though Honduras Operation is focused on the IDPs situation, the scenario is more complex due to the increasing number of mixed movements, new asylum claims primarily from Nicaraguans, continuous deportation/returns of Hondurans requiring bolstered efforts to expand protection and sustainable reintegration opportunities. Therefore, the main challenge is finding balance and the ability to respond to many simultaneous issues. Despite the Government ‘s official recognition of forced displacement in 2013, the persisting protection needs within high-risk communities and the weak governance capacity constitute continuing challenges for an adequate response to human rights violations and widespread violence, mainly in urban settings. Armed structures such as maras (gangs), criminal organized groups and drug trafficking structures operate under the basis of institutional weakness to consolidate their economic interests and exercise social and territorial control over the population. According to a profiling exercise led by the Government in 2018, 247,090 people were internally displaced between 2004 and 2018. Honduras was the fourth source country in the world of new asylum applications from January to June 2021 with 33,900 applications. Honduras has also seen a recent increase in refugees. By the end 2021, the National Migration Institute reported Honduras had received 108 asylum claims and hosted 150 refugees. By December 2021, some 54,715 returnees, were registered.

Living and Working Conditions:

– Family duty station B – Limited access to infrastructure (health, housing, banking, transportation, telecommunications) and limited access to leisure and recreational facilities due to security restrictions. Due to the Covid-19 pandemic, limitatio

Additional Qualifications

Skills

CL-Inter-Agency Leadership/Coordination, CL-Multi-stakeholder Communications with Partners, Government & Community, MG-Diplomacy, PR-Comprehensive Solutions Framework, PR-Internally Displaced Persons (IDP) Operations

Education

BA: Business Administration (Required), BA: Human Resources Management (Required), BA: International Relations (Required), BA: Law (Required), BA: Political Science (Required), BA: Social Science (Required)

Certifications

HCR Learning Program – UNHCR, HCR Protection Learning Program – UNHCR, Programme Management (PM) 1 – UNHCR

Work Experience

Annual Budget OL in Operation/Office, Number of Persons of Concern Served, Number of Workforce in Operation/Work Setting, Workforce to Supervise, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Internally Displaced Persons, Working with Persons of Concern: Others of Concern, Working with Persons of Concern: Refugees, Working with Persons of Concern: Returned IDPs, Working with Persons of Concern: Returned Refugees

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Negotiation & conflict resolution, Organizational awareness, Political awareness, Strategic planning & visions, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Add.2 to Bi-annual Compendium 2022 – Part A

Functional clearance

This position doesn’t require a functional clearance